Medical Records Assessment / Chart Audits
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- Inpatient medical record reviews focused on documentation quality and completeness
- Return-on-investment (ROI) projections
- DRG Validation
- Compliance Reviews
- RAC Audit Reviews
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Customized Education & Training Program:
Quality Documentation Solutions (QDS)
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- Concurrent Documentation improvement program
- Process integration and workflow
- Hospital-wide communication plan
- Physician seminar / inservices to provide the "linkage" between physicians & the hospital
- Focused process improvement
- Web-based process tracking tool training
- Integration of Core Measures
- FAST TRACK refresher courses
- CE credits available
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Physician Education
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- Physician-to-physician seminars and inservice training
- Emergency department documentation and coding review
- Outpatient and inpatient physician professional components
- Specialized hospitalist training sessions
- Compliance reviews
- Comprehensive documentation clarification "Query Library" - DocuQ™
- Private in-office consultations for physicians and staff
- Outpatient documentation tools to help ensure compliance
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Data Analysis / Performance Monitoring
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- Analysis of current case mix indicators and performance tracking reports
- Availability of DocuDB™ web-based process tracking tool and reports
- Internal CMI, DRG shifts, and CC capture rate reports
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Other services - Piecing the Puzzle Together
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- Interim Case Management
- Core Measures Integration
- Regional Users Group Meetings
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